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Restoring Customer Satisfaction

September 5, 2007 by Marc --- Categories: Business

I went with my daughter Ella on a school excursion yesterday to Taronga Zoo. However the winds were so strong that they closed down the cable car for the day so to restore satisfaction with their customers the zoo gave the kids a free mini-train ride around the zoo. Nothing ever goes absolutely perfectly in life or business so the best thing to do when things happen is just get it cleaned up in a fair and reasonable way.

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