A Meaningful Life

05 Sep, 2007

Restoring Customer Satisfaction

Posted by: Marc In: Business


I went with my daughter Ella on a school excursion yesterday to Taronga Zoo. However the winds were so strong that they closed down the cable car for the day so to restore satisfaction with their customers the zoo gave the kids a free mini-train ride around the zoo. Nothing ever goes absolutely perfectly in life or business so the best thing to do when things happen is just get it cleaned up in a fair and reasonable way.

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  • Farhan Rehman: Interesting... It's often been said that the clutter in ones physical space, be it work, or home, is a reflection of the cluttered thoughts in ones m
  • Marc: Thanks Leah, definitely a bottom 10 in Spelling Weekly magazine!
  • Leah Maclean: Congratulations Marc!!! You Grant and, as you so elloquently put it, your team desearve this accolade. Saasu not only has a great product but you als

About

I'm a dad with 3 kids and an amazing wife. Founded Saasu.com where I also blog about business and online accounting. Prior to that I was Director of Principal Finance Trading at Deutsche Bank Sydney. Follow me at Twitter, Facebook, LinkedIn and Flickr

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